We’ve all stood there, phone in hand, staring at our fitness tracker and wondering if they’ll ever get along. That endless “connecting…” loop is enough to make anyone question their life choices. Usually, our fitness tracker won’t pair with MyFitnessPal because of app permissions, connection settings, or outdated software.

Honestly, when our favorite apps refuse to cooperate, sanity feels like a distant memory. Sometimes we just miss a setting, or maybe we need to reconnect accounts, and other times it seems like the universe is hiding our calories burned on purpose.
If you’re tired of playing tech support for your own wrist, hang in there. We’ll break down the real reasons, some fixes, and a few easy steps to get everything syncing again.
No jargon, just actual tips that make sense. Grab your tracker, grab your phone, and let’s see what’s keeping these two apps from getting along.
Common Reasons Your Fitness Tracker Won’t Pair
We’ve all wanted to crush our goals with a shiny new fitness tracker, only to get blocked by a pairing issue. Most of the time, it comes down to a handful of usual suspects: Bluetooth problems, outdated apps, or some operating system drama.
Bluetooth: Friend or Foe?
Bluetooth can act up—it’s like that flaky friend who never answers texts. If our tracker won’t sync, the first thing we should check is whether Bluetooth is even on. Sometimes we turn it off to save battery and forget.
Trackers sometimes stay paired to another device—maybe our tablet, or some random gadget we forgot about. In that case, we need to unpair the tracker from those devices and try again.
Keep the tracker and phone close together. Bluetooth won’t work if they’re too far apart. If nothing changes, try toggling Bluetooth off and on, or just restart both devices. Honestly, this fixes more things than it should.
The Great App Update Escape
We might think everything’s set, but an outdated app can ruin the party. If MyFitnessPal or the tracker’s app hasn’t been updated, they might just refuse to sync.
Checking for updates is easy.
- Head to the App Store or Google Play.
- Search for MyFitnessPal or the tracker app.
- Tap “Update” if it appears.
If updates don’t help, try reinstalling the apps. Some folks discover that logging out and back in, or relinking the apps, finally gets things moving.
Operating System SOS
Sometimes, our phone’s old operating system causes the trouble. If we’re running an outdated iOS or Android version, the apps might just refuse to play along.
Updates aren’t just for looks—they actually fix bugs and help everything work together. Sure, phones always ask for updates at the worst times, but taking five minutes to install one can save hours of frustration.
If our OS is up to date and things are still broken, it’s worth checking for compatibility issues between our device and the tracker. Sometimes, all we can do is wait for a fix and maybe shake our fist at the sky.
Troubleshooting Connection Issues
Before we blame our devices, let’s run through the easiest fixes. The solution is usually simple—if you know where to look and don’t mind crossing your fingers.
Restarting: The Age-Old Ritual
If in doubt, restart everything. It might feel silly, but restarting the phone, fitness tracker, or even the MyFitnessPal app can clear up a lot of connection weirdness.
Here’s how to do it:
- Restart the smartphone to clear out background clutter.
- Power cycle the fitness tracker so it wakes up fresh.
- If the apps have a “force quit” or “close” option, use it.
Sometimes, devices just need a second to reset and start cooperating. If everything works after that, great! If not, don’t panic.
Reinstalling MyFitnessPal: The Nuclear Option
Still stuck? Try uninstalling and reinstalling MyFitnessPal. It’s dramatic but surprisingly effective for wiping out bugs the app can’t shake.
Steps:
- Uninstall MyFitnessPal from the device.
- Restart the phone for good measure.
- Download MyFitnessPal again from the App Store or Google Play.
- Reconnect the tracker.
According to the Fitbit FAQ and Troubleshooting, this solves stubborn problems when nothing else does. Don’t worry about losing data—your login keeps your tracking history safe in the cloud.
Checking Account Permissions for Peace
If pairing still fails, check your permissions. Trackers like Fitbit, Garmin, or Apple Health want approval before sharing data. Miss a checkbox, and nothing syncs.
Here’s how to fix it:
- Double-check connections in the tracker app and MyFitnessPal website settings.
- Make sure third-party apps can access all the health and activity data they need.
- For Fitbit, visit the MyFitnessPal-Fitbit connection page and hit “Allow All” when prompted.
If you spot missing permissions or toggles, turn them on. Sometimes, that’s all it takes for the apps to start talking again.
Ensuring Device Compatibility
First things first, let’s check if our tracker actually works with MyFitnessPal. Not every device wants to sync, and outdated software can also block the connection.
Supported Fitness Trackers (and Wannabes)
Honestly, some trackers act like they’re too cool for the club. MyFitnessPal plays well with big brands like Fitbit, Garmin, and Apple Watch. These get the smoothest integration.
Here’s a quick look at which trackers are in:
| Fitness Tracker | Works with MyFitnessPal? |
|---|---|
| Fitbit | Yes |
| Garmin | Yes |
| Apple Watch | Yes |
| Samsung Gear | Yes (with Health Connect) |
| Xiaomi Mi Band | No (as of now) |
Some trackers claim support through third-party apps, but you might get limited features or syncing headaches. It’s usually best to stick with devices on MyFitnessPal’s Supported Fitness Trackers page to avoid drama.
Matching Firmware and Software Like a Dating App
Compatibility isn’t just about brand—it’s about being on the same page. If our tracker runs old firmware but the app wants something newer, nothing’s going to work.
Before pairing, update the tracker’s firmware in its companion app (like Fitbit or Garmin Connect). Also, check for updates in MyFitnessPal. Outdated or mismatched software is a common reason things break.
Sometimes, logging out and back in or reinstalling the app helps everything sync up. To avoid a bad tech date, make sure both tracker and MyFitnessPal are up-to-date and ready to mingle. If you need more help, MyFitnessPal has a troubleshooting guide.
Sync Settings for Maximum Glory
It’s seriously annoying to see no steps or calories show up after a long walk or, let’s be honest, a snack marathon. Syncing our fitness tracker with MyFitnessPal comes down to making sure the phone and tracker actually talk to each other.
Granting Permissions Like a True Ruler
To get the apps chatting, we need to hand out permissions generously. Both the tracker’s app and MyFitnessPal need access to health data, fitness stats, and sometimes our location. If they can’t see our steps, nothing syncs.
Double-check permissions in the phone’s settings. On iPhone, go to Settings → Privacy → Health and make sure both apps can read and write activity data. On Android, look under Apps → App Name → Permissions.
Some trackers, like those using the GloryFit app, may need extra tweaks. If you get stuck, the MyFitnessPal Community has guides that walk you through it.
Background App Refresh—Because Apps Need Coffee, Too
Apps need a little energy boost, too. Without background app refresh, our tracker and MyFitnessPal might only sync when we open both apps.
On iPhone, open Settings → General → Background App Refresh and make sure it’s on for both apps. On Android, check Battery Optimization and set both apps to ‘unrestricted’ so they don’t nap.
If background refresh is off, step data can just sit there, refusing to move to MyFitnessPal. Turning it on lets our fitness data flow automatically, so we don’t have to chase missing steps. It’s like giving the apps their daily coffee fix.
Connecting Specific Devices to MyFitnessPal
Getting your fitness tracker to work with MyFitnessPal can feel like a group project gone wrong. Here’s what actually works (and what doesn’t) with Fitbit, Garmin, and Apple Watch—so you can finally rescue your step count from tech chaos.
Pairing Fitbit: A Love Story
Trying to connect your Fitbit doesn’t always go smoothly. Sometimes the apps just won’t talk, like two awkward classmates at a dance.
First, make sure you’re logged into both your Fitbit and MyFitnessPal accounts using the same credentials.
Check the connection on the MyFitnessPal website, not just in the app. It’s a bit like making sure everyone’s at the meeting before you get started.
If things still won’t sync, try disconnecting and reconnecting your devices from the Apps & Devices section.
Here’s what usually helps:
- Enable Fitbit and MyFitnessPal permissions for each other
- Log out and back in on both apps
- Try syncing again on the website
Still stuck? You might want to check the official Fitbit FAQ and Troubleshooting page if your devices refuse to pair up.
Garmin Connections: You Shall Not Pass?
Garmin can be a bit dramatic. Sometimes it feels like Gandalf himself is blocking the way with an error message.
Open up the Garmin Connect app and head into the menu. Look for Settings > 3rd Party Apps > MyFitnessPal.
You need to allow permissions for both accounts. Otherwise, your calories and runs just wander off somewhere.
If issues stick around, disconnect and reconnect the apps from both Garmin Connect and MyFitnessPal. Sometimes that breaks the curse.
Let’s keep these steps in mind:
- Open Garmin Connect
- Go to “Settings”
- Tap “3rd Party Apps”
- Link or relink MyFitnessPal
If you want the full quest log, the Garmin Connect FAQ and Troubleshooting page is a solid place to look.
Apple Watch: The iConic Sync
Pairing your Apple Watch with MyFitnessPal isn’t always as magical as those Apple ads make it seem. Make sure both apps are installed and have all permissions set—no handshake, no data.
Sometimes, just opening the MyFitnessPal app and pulling down on the Newsfeed to refresh does the trick. It’s a bit like shaking a vending machine for that last snack.
If workouts still don’t show up, go back to Apple Health permissions and toggle them off and on again.
Here’s what usually keeps Apple Watch in line:
- Check permissions in Apple Health for MyFitnessPal
- Refresh the Newsfeed in MyFitnessPal
- Reinstall the apps if things get stubborn
If you’re still stuck, the Apple community might have some extra ideas.
Resolving Persistent Pairing Failures
Sometimes, no matter how many times you restart your phone or mutter polite threats at your devices, the tracker just won’t link up with MyFitnessPal.
When the easy stuff hasn’t worked, it’s time to pull out some bigger problem-solving moves and maybe call for backup.
Contacting Support: Paging the Tech Wizards
If you’ve tried everything—rebooting, reconnecting, maybe even sweet-talking your devices—the next step is to contact customer support.
MyFitnessPal has a troubleshooting guide, and Fitbit has its own tech team waiting for your message.
Have your account details and any error messages handy. Support teams appreciate knowing exactly what device you’re using, which app version, and a play-by-play of every setting you’ve poked.
Sometimes, support can reset something on their end. Other times, they’ll walk you through manual fixes or let you know if an outage is causing trouble.
It’s a good idea to check for known issues on forums and FAQ pages too, just in case chaos is widespread.
Factory Reset: When All Else Fails
If support can’t solve it, you might need to go nuclear: a factory reset. This wipes everything and takes your tracker back to day one.
Before you hit reset, make sure to sync any data you care about. You don’t want to lose it all.
After the reset, you’ll need to pair your tracker to MyFitnessPal again. It’s like starting a new friendship, but a little faster and with more button mashing.
Factory resets are a last resort, but they often fix deep problems that nothing else can touch. If you’re not sure how to do this, check your device manual or the company website—look for that “Factory Reset” button and maybe a warning or two.
Preventing Future Sync Snafus
Let’s be honest—none of us wants to relive the horror of our fitness tracker and MyFitnessPal refusing to talk to each other.
To stop future drama, we need a game plan.
First, let’s keep our apps updated. Old versions love causing trouble.
Regular updates can stop those mysterious issues before they even start.
Next, let’s check our internet connection. A weak connection can turn our sync into a standoff.
If our tracker gets lost on the Wi-Fi highway, our data just sits there, going nowhere.
Here’s a quick checklist for future peace:
| Step | Why It Matters |
|---|---|
| Update apps | Squashes bugs |
| Check connections | Prevents lost data |
| Re-link accounts | Ensures profiles aren’t confused |
| Restart devices | Oldest trick, still works |
Let’s not link and unlink our accounts every five minutes.
Sometimes, patience is honestly the best troubleshooting tool.
If our tracker skips a workout, we can give it a little nudge.
A quick device restart or a gentle reinstall might just do the trick.
For extra backup, let’s bookmark helpful guides like MyFitnessPal’s Fitbit troubleshooting.
No one expects us to memorize tech tips, right?
- Why is my fitness tracker not pairing with MyFitnessPal? Bluetooth Blunders and Other Tech Tantrums - January 28, 2026
- Best Smartwatches with NFC Payments That’ll Make Your Wallet Jealous - January 27, 2026
- Bluetooth Headphones Error Code 002 Solution: Fix It Before You Lose Your Cool - January 27, 2026






