So, the Fitbit Versa 3, which succeeds the Fitbit Versa 2, can sometimes become unresponsive, or you might in fact be experiencing a glitch. So in this case, the best thing that you can do is restart your Fitbit.
However, if you find that this does not work then you might have to resort to a factory reset. Here, we are going to talk about how to restart, reset (yeah, there are 2 kinds of ways that you can do this) and also how to shut down your Fitbit Versa 3.
Restarting Your Fitbit Versa 3
This is what we call the soft reset – here is a walk through of how to go about restarting your Fitbit Versa 3.
- Press And Hold The Haptic Button – make sure that you locate this button on the side of your Fitbit and that you hold it for 10 seconds.
- Wait For The Fitbit Logo To Appear – this is the moment where you can take your finger off the haptic button. Wait for that logo!
Sometimes this can be key to giving your Fitbit time to power down and restart, and any unresponsiveness will correct itself.
Alternatively, you may find that you have to go an extra step further and plug for the hard reset.
Factory Resetting Your Fitbit Versa 3
Now, it is time to move on to the hard reset, also known as factory resetting your Fitbit Versa 3.
1. Find The Settings App
Swipe left through the list of your apps on your Fitbit Versa 3 to find this.
2. Locate The Settings Menu
You can do this by tapping on the settings app, and doing this will bring up the settings menu.
3. Find ‘About Versa 3’ On The Menu
Scroll down through the menu to find this section.
4. Your Chance To Shutdown Your Fitbit
Before fully restarting your Fitbit, you might want to try turning it off and then back on before going through the rest process. On the settings menu, just below ‘About Versa 3’ there is the ‘Shut down’ option.
5. Keep Scrolling Down To ‘Factory Reset’
Click on the ‘About Versa 3’ section of the settings menu and here you will find the ‘Factory reset’ section. A warning notification will pop up on your Fitbit and you will have to confirm your factory reset. This will clear all of your personal data and this can’t be undone.
6. Click ‘Yes’
This will allow you to proceed with the full factory reset of your Fitbit.