How To Reset Fitbit Ionic

The Fitbit Ionic is one of the more unusual and unique products that Fitbit has come out with in recent years.

While there’s no doubt that the smartwatch features an extensive number of brilliant features including a built-in GPS, heart rate monitor, and life guidance resources, the product has also been called back for disruptive issues multiple times by Fitbit. 

How To Reset Fitbit Ionic

This means that while this smartwatch is incredibly innovative and very handy to have, there are still a few problems people have run into which can require a fresh reset so that the watch can rewire its system and work as it should. 

Today, we’re going to take a look at how exactly you reset a Fitbit Ionic in case you ever run into any technical issues while using it. 

Difference Between Resetting And Restarting

Before you look into resetting a Fitbit Ionic, it’s first essential to be fully aware of the differences between resetting and restarting the watch, and why you would decide between one or the other. 

Restarting is simply turning the watch off and back on again and it is mainly used when the Ionic’s battery is getting too hot or if the user runs into an annoying technical issue such as the Bluetooth not working correctly or the Ionic display not showing up. 

When you reset the watch, you will still keep all of your data such as your steps taken for that day and all the additional information you have inserted onto the watch which it uses to monitor your lifestyle and behavior, but this is not the same as resetting. 

Resetting the watch means completely wiping the Fitbit Ionic and booting it up as if it were brand new.

When you do this factory reset, the display will greet you as if you have just bought the watch and will ask you to link up with your phone for the first time. 

Because of this, all data will be erased including any challenges you might be in the middle of and the personal information on your lifestyle that the watch has been monitoring since you have used it, which is why a reset is always considered a last resort and should only be done in severe cases.

Why Would You Need To Reset?

While a restart is a quick and easy way to troubleshoot any minor and annoying technical issues, a reset is only required when the problem is preventing the watch from actually working. 

For example, a common problem many people have encountered when using the Fitbit Ionic is the watch freezing on the front screen which restricts the user from actually accessing the interface. 

Another frequent problem that many users have experienced is failed updates which can end up disrupting the software and functionality of the watch and can ruin the overall experience. 

These are the types of issues that you would need a full reset to overcome, so while it is a lot more drastic than a simple restart, it is a necessary solution when you can’t find any others that work. 

With that being said, you should always restart the watch first to see if this fixes the issue, and only then try resetting if this doesn’t solve the problem, just so that you don’t end up erasing your data when a restart may have been all that was needed. 

How To Reset Fitbit Ionic

How To Restart A Fitbit Ionic

Before you commit to a full reset, it can be worth restarting the Fitbit Ionic first since this can sometimes fix your issue. 

There are two ways to restart a Fitbit Ionic. If your screen is still working, head over to the “Settings” menu and scroll all the way down to the bottom until you reach “About”.

Select this and then scroll all the way back down to the bottom and you will see a “Shutdown” prompt that you can use to manually turn off the smartwatch. 

The second method is by holding down both the button on the left and the button on the bottom right simultaneously for 10 seconds.

The screen will turn black and the Fitbit logo will pop back up on the screen to let you know that it’s booted back up again. 

How To Fully Reset A Fitbit Ionic

Resetting the Fitbit Ionic can be done through a slightly different method than a simple restart, but the good news is that it won’t take you very long at all and won’t require you to use any additional apps or resources.

All you need to do is hold down each of the three buttons on the watch at the same time until you notice the screen turn off.

Keep holding the buttons when the screen turns black, and continue holding them when the Fitbit logo eventually appears on the front screen. 

As soon as the Fitbit logo disappears, let go of only the bottom right button but continue pressing down the other two. Keep doing this until you feel the haptic feedback vibration of the watch.

This vibration is the signal that the watch is entering a factory reset, so you can place it to one side until it turns itself back on, which can take between 40 and 50 seconds.

The watch will now have all of its data completely reset and will ask you to re-sync it with your mobile device so that you can start using it again.


Resetting a Fitbit Ionic can be done very easily, but you should only go through with it if you face a serious technical issue that is stopping you from using the watch and all of its extra features, and to be on the safe side you should always try restarting the watch first to see if this works. 

While resetting the Fitbit Ionic can be done in just a few seconds, you should always be cautious about doing it since it will end up wiping your personal data, achievements, and challenges entirely. 

Garrett Jones

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